Microsoft Teams Picture Not Updating [Solved]

If your Microsoft Teams profile picture is not updating, it could be due to cache, synchronization problems, or delays. To resolve this issue, try clearing your cache, ensuring proper synchronization, and being patient to allow for potential delays in the update process.

Understanding the issue of profile pictures not updating on Microsoft Teams is important for keeping your image up-to-date and for professional communication. Delve into this quick guide to deal with cache, sync, and delay issues like a pro and give your Teams profile the makeover it deserves!

Understanding the Issue of Microsoft Teams Picture Not Updating

Profile picture updating issues on Microsoft Teams can be an annoyance, but understanding the common reasons behind these issues helps users identify and apply potential solutions. The most common reasons behind profile picture updating issues are cache, synchronization problems, and delays. Here are the potential solutions to address these issues:

  • Cache: Your computer or web browser stores temporary files known as cache, which can sometimes cause problems with profile picture updates. To resolve this issue, clear the cache in your browser or desktop app, then restart Microsoft Teams to see if the picture has updated and check if the profile picture has been updated.
  • Synchronization problems: Microsoft Teams syncs with other Microsoft services like Exchange Online for profile picture updates. Synchronization issues can cause delays or failures in updating your picture. To fix this, ensure that your profile picture is correctly updated across all associated Microsoft services, and check your Microsoft 365 admin settings for any restrictions on profile picture updates.
  • Delays: Profile picture updates may not be instant and can take up to 24 hours to reflect across the platform. Wait for an adequate amount of time to allow for the update process to be completed. If the issue remains unresolved after this period, consider reaching out to Microsoft support for additional help.

By following these troubleshooting steps and applying the appropriate solutions, you can successfully update your Microsoft Teams profile picture and maintain a polished appearance within the platform.

Preventive Measures and Best Practices

To prevent profile picture updating issues on Microsoft Teams, it’s essential to adopt preventive measures and follow best practices. By keeping in mind the common reasons behind such issues—cache, synchronization problems, and delays—you can minimize occurrences and enjoy a better user experience. Here are some valuable tips:

  • Regularly clear cache: Periodically clearing cache in your browser or Microsoft Teams desktop app can help prevent issues related to outdated or corrupt cache files.
  • Logging out and then back in: Restart Teams Desktop and sign in again to make sure the app loads correctly.
  • Ensure proper synchronization: Always update your profile picture in connected Microsoft services like Outlook and Exchange Online to maintain consistency and avoid synchronization problems.
  • Check admin settings: Make sure your Microsoft 365 admin settings do not have any restrictions that could impact profile picture updates.
  • Log in through the web: Logging into teams using their website can force the app to update the profile picture. You can log in using this link
  • Stay informed about updates and maintenance: Regularly check Microsoft Teams updates and maintenance notifications to be aware of any changes or issues that may cause temporary inconsistencies.
  • Reach out when necessary: If you have tried various troubleshooting steps and your profile picture still does not update, don’t hesitate to contact Microsoft support for further assistance and guidance.


Addressing profile picture updating issues on Microsoft Teams is crucial for maintaining a professional appearance and ensuring effective communication. Learn the common issues, try solutions, and follow tips to stop your picture from acting up. This will make your Teams experience better for work and chatting. And with this easy guide, you’ll ace your Teams presence, ensuring seamless collaboration and boosting your productivity.