Onenote Won’t Let Me Create A New Notebook [Solved]

Facing issues creating a notebook in OneNote? Potential causes include an outdated version, corrupted cache files, limited storage, or user permissions. Solutions involve updating OneNote, clearing cache, freeing up storage, ensuring stable internet, or using alternate OneNote versions or devices.

If you’re facing issues while trying to create a new notebook in OneNote, it can be quite frustrating but worry not, there are multiple solutions available to address the problem. This guide will help you understand the root cause, explore potential solutions, and present alternatives to ensure seamless notebook creation in the future.

Reasons Why OneNote Won’t Let You Create a New Notebook

There are several possible causes for the issue of being unable to create new notebooks in OneNote, including:

1. Outdated version of OneNote: Using an outdated version of OneNote can cause compatibility issues and prevent users from accessing certain features.

2. Corrupted cache files: These are temporary data the application uses to work faster. But when they get messed up, they can cause problems with the app.

3. Limited storage space: OneNote requires a certain amount of storage space to function properly. If a user’s device is running low on storage, it may affect the application’s performance.

4. User permission settings: If a user does not have the necessary permissions to create new notebooks in OneNote, they will be unable to do so.

Things You Can Do to Solve the Issue

Here are some possible solutions to get you started:

1. Update OneNote to the latest version

Updating OneNote to the latest version can help to resolve compatibility issues and ensure that the user has access to the latest features and functionalities. To update OneNote, follow these steps:

  1. Open the Microsoft Store or the App Store on your device.
  2. Search for “OneNote” in the search bar.
  3. If there is an update available, click on the “Update” button.
  4. Wait for the update to download and install.

2. Clear the cache files

Clearing the cache files can help to resolve issues with OneNote by removing any corrupted data that may be affecting the application. To clear the cache files in OneNote, follow these steps:

1. Open OneNote.

2. Go to the OneNote menu and select ‘Options‘.

3. From there, go to “Save & Backup” and copy the cache file location.

4. Open the folder from file explorer and delete (CTRL+D) the cache file from the location you copied earlier.

3. Freeing up storage space

OneNote requires a certain amount of storage space to function properly. If a user’s device is running low on storage, it may affect the application’s performance. To free up storage space on your device, follow these steps:

  • Delete any unnecessary files, folders, or applications from your device.
  • Move files to an external hard drive or cloud storage service to free up space.
  • Use disk cleanup tools to remove temporary files and clear the recycle bin.

4. Check your internet connection

One of the main reasons for OneNote sync issues is a poor or unstable internet connection. You can troubleshoot the internet connection by checking if other internet-dependent applications are working correctly.

If the internet connection is not strong enough, try moving closer to the Wi-Fi router or use a wired Ethernet connection. Also, ensure that your network does not have any bandwidth limitations that may affect the OneNote syncing process.

Avoid editing notes simultaneously

Multiple users accessing and editing the same note at the same time can cause sync conflicts and errors. It is essential to communicate with your team members and ensure that each user takes turns editing the notes. If possible, consider creating different pages or sections for each user to avoid editing conflicts.

5. Restart OneNote and your device

Sometimes, sync issues may occur due to system errors, memory issues, or conflicts with other applications running simultaneously. Restarting OneNote or your device may help resolve these problems. To restart OneNote, close the application, wait for a few minutes, and then reopen it. If this does not work, try restarting your device to refresh the system processes and free up memory.

Alternative Methods for Creating New Notebooks

If you’ve tried the standard solutions to resolve the OneNote notebook creation issue without success, it’s time to consider alternative methods. These alternatives, while not necessarily addressing the core issue itself, can help you continue creating and managing new notebooks effectively.

  • Use a different device: Switching between devices, such as laptops, tablets, or smartphones, can often bypass the issue you’re experiencing on your current device. Once the new notebook has been created on an alternate device, it should sync across all platforms, allowing you to access it from your original device.
  • Try a different OneNote version: If you encounter difficulties with the desktop version, consider using the web-based version of OneNote or vice versa. These different versions usually offer similar functionality but may not share the same problem causing the notebook creation issue.
  • Contact OneNote support: If none of the above solutions work, reach out to OneNote support for assistance or to report the issue. They could provide additional insights, recommendations, or possibly a patch for the problem.


Being unable to create new notebooks in OneNote can be a frustrating experience, but there are multiple solutions available to address the issue. You can try the solutions above to resolve the problem. We hope that you have successfully resolved the issue with the help of the solutions above!