Why It’s Important to Understand Communication Styles

In any workplace, communication is key. Whether you’re giving instructions to a coworker or negotiating with a client, the way you communicate can make or break relationships and business deals.

That’s why it’s important to understand communication styles to adapt your communication to fit the situation and achieve the best results. Let’s look at the different types of communication styles.

What are Communication Styles?

Communication styles are the way people communicate with each other. Each person has a unique style, and it is important to understand the different styles to improve communication.

Types of Communication Styles

There are five main types of communication styles:


Passive communication styles involve avoiding confrontation and trying to please others. You are communicating passively when you don’t say anything because you don’t want to offend anyone or have an opinion that would make someone mad. Passive communicators are quiet and withdrawn; they usually do not like conflict and avoid it whenever possible.

If you are a passive communicator, you may be less likely to stand up for yourself or offer your ideas, resulting in missed opportunities. Frequently, passive communicators do not share their feelings or thoughts openly and prefer to keep things to themselves. They may feel that their opinion doesn’t matter, or they may be scared to speak up. This communication style can be a problem because people may not know what you think or how you feel, causing misunderstandings. You may also miss out on important information if you do not share your thoughts and feelings. Passive communication can also be a problem in the workplace.


An aggressive communicator speaks up and shares opinions, even if it means upsetting someone. They are often insensitive, speak rudely, and can be critical. Aggressive communicators are loud and forceful, and they often steamroll over others.

This communication style can cause problems because listening to someone who is always attacking you can be hard. It can also be hard to work with someone who is always critical. They usually don’t care about the feelings of others and can be very demanding and controlling. This style can also lead to conflict and is often seen as confrontational.


Passive-aggressive communication is a mix of passive and aggressive communication styles. A person with this communication style often avoids confrontation and will also express their anger indirectly. Additionally, aggressive communication can lead to conflict and damage relationships.

Those that communicate this way are difficult to read. They will often agree with you but then do the opposite. They may also say one thing but do another, leading to confusion and frustration. Most people who communicate this way do not confront a situation but withdraw or use facial expressions and body language that don’t match their words. This can strain relationships and often leads to misunderstandings and resentment.


Assertive communication is considered the best communication style because it allows for open communication and avoids conflict. An assertive communicator expresses their thoughts and feelings directly, without attacking or hurting others. They are honest and open, and they often listen to others carefully.

People who communicate assertively can share their thoughts and feelings openly and listen to others. This communication style is the most helpful and productive, and it can lead to better relationships and more opportunities. 


A person with a manipulative communication style uses words and actions to get what they want. They often use guilt, shame, or fear to control others. This communication style can be harmful because it often leads to misunderstandings and conflict.

People who use manipulative communication tend to do whatever it takes to get what they want. They are often thinking of themselves alone. This style can also hurt others; thus, It is important to be aware of manipulative communication to protect yourself from it.

Why Is It Important to Understand Communication Styles?

It is important to understand communication styles to improve interpersonal relationships. First, to understand others and improve your interactions with them, it is necessary to also know your communication style. Identifying how you communicate makes it easier to adapt your style to match others. You can then improve your communication style if needed and adjust your behavior to match the situation.

As communication is a two-way process, it is also crucial to understand the communication style of others. You can do this by considering how they speak, what they say, and how they react in different situations. Once you have identified their style, you can adjust your communication to be more effective.

Effective communication is key to successful relationships, and by understanding how others communicate, it becomes easier to resolve conflicts. For example, if you are interacting with someone aggressive, you may want to use a more direct communication style. On the other hand, if you are interacting with someone who is passive-aggressive, you may want to use a more understanding and supportive communication style.

How to Improve Your Communication Style

Improving your communication style can be helpful in all areas of your life, from your personal relationships to your professional career. There are many ways to improve your communication style, and you can try the following tips:

  • Be aware of your body language and how you are presenting yourself. Make sure that your body language matches your words.
  • Check the tone of your voice and how you are speaking; ensure that your tone is respectful and understanding.
  • Take the time to listen to others. Don’t just wait for your turn to speak; rather, listen to what they are saying and try to understand their point of view.
  • Respect the other person. If they are using a different style than you, try to understand why they are using that style and what they are trying to achieve.
  • Try to put yourself in their shoes and understand why they might communicate that way. Once you have a better understanding, you can respond more effectively.
  • Be patient. It may take time to adjust your communication style, but it is worth the effort.

By following these tips, you can improve your communication style and have more successful relationships in all areas of your life.


Communication is an important aspect of our lives, and it is crucial to understand different communication styles to interact effectively with others. By considering how someone communicates, you can better adjust your style to match theirs and improve the interaction. There are many ways to improve your communication style, and with a little effort, you can become a better communicator and have successful relationships in all areas of your life.