AirPods are a great way to have an immersive audio experience while using Zoom. However, sometimes AirPods can have trouble connecting to Zoom or may not work properly.
If you are having problems getting your AirPods to work with Zoom, there may be one or more possible explanations. In most cases, the issue can be resolved by taking a few simple steps, such as checking that your AirPods are paired to the correct device and ensuring that they are connected properly.
Keep reading to explore eight possible solutions to fix AirPods not working with Zoom.
- 1. Make Sure the AirPods are Paired to Your Device
- 2. Disconnect AirPods from Other Devices
- 3. Select AirPods as Output Device on Zoom
- 4. Make Sure That the AirPods are Connected
- 5. Give Zoom Permission to Access Microphone
- 6. Delete Zoom Folder Under Application Support
- 7. Reset the AirPods
- 8. Reinstall Zoom
If your AirPods are not working with Zoom, the first thing you should do is to check that they are properly paired to your device. Open the AirPods from the battery case and press the button on the back. They will be ready to use once the light on the case flashes.
Now you will need to connect the AirPods to your device. Open the Bluetooth settings on your device and turn on the option. After that, select AirPods from the list of available devices and wait for the device to establish the connection. After that, you should see AirPods under the connected device.
When your AirPods are connected to multiple devices, it can sometimes cause problems with using them on Zoom. Therefore, disconnecting them from other devices may help resolve the issue.
To disconnect your AirPods from other devices, simply unlock the device you want to disconnect and turn off Bluetooth. Once Bluetooth is off, your AirPods should disconnect from the devices automatically.
If you are using an audio or video call on Zoom and your AirPods are not working, it may be because they have not been set as the output device on the Zoom app. Follow the below steps to do this:
1. Open the Zoom app and join a meeting.
2. Now open the Settings of the Zoom app.
3. Now press on the dropdown box beside the Speaker.
5. Select AirPods from the list of available devices.
That’s it; you are done!
Your AirPods can suddenly disconnect when you are on a Zoom call. This can be because of low battery or sometimes due to a firmware issue.
The quickest way to check if your AirPods are still connected is by looking at the control panel on your device. If you see the AirPods icon, that means they are still connected.
If your AirPods have disconnected, you will need to re-connect it again from your device.
You will need to provide Zoom with permission to access the microphone while using the app for the first time on Android, iOS, and Mac devices. Here is how to check and allow the permission on Android:
1. First, go to Settings and then open the App list under App Management.
2. Next, locate Zoom and open it. Now tap on Permissions from the options available.
3. Go to Permissions to check if the Microphone is turned on.
4. If it’s not, press Allow to grant the permission.
If you are using an iPhone or iPad, go to Settings and then select Privacy. After that, tap on Microphone and check if Zoom is listed under the apps given permission to access the microphone. If not, turn on the toggle for Zoom.
If you are using a Mac device, go to System Preferences and then click on Security & Privacy. In the Privacy tab, select Microphone from the left sidebar and check if Zoom is given access to the microphone. If not, click on the checkbox next to it.
Sometimes the Zoom folder under Application Support on the Mac can cause problems with the audio or video call. In such a case, you will need to delete this folder and then re-launch the Zoom app to see if it has fixed the issue.
1. Go to the Library and select “Application Support”.
2. Search for Zoom.us and right-click on the folder.
3. Press Delete from the dropdown and then confirm Delete.
Now, relaunch the Zoom app and check if the AirPods are working fine.
If your AirPods still aren’t working with Zoom after trying all of the above-discussed techniques, you may need to reset them. Here is how to do it:
1. Put the AirPods in the case and close the lid. Wait for around 30 seconds.
2. Open the lid of the case.
3. Now go to Bluetooth settings on your device and press the “i” icon beside AirPods under the connected devices.
4. Select “Forget the Device” and then confirm the operation.
5. Now tap and hold the setup button on the back of the AirPods case until you see the status light turn amber and then white.
That’s it! You have successfully reset your AirPods.
If none of the above methods seem to work, you can try uninstalling and reinstalling the Zoom app on your device. This will refresh the app and hopefully resolve any issues that may be causing your AirPods to not work with Zoom.
Uninstall the Zoom app from your device, and then go to the App Store or Google Play store, or the Zoom download page for PC to download and install it again. Once installed, launch Zoom on your device and try joining a meeting or making a call using AirPods to see if the issue has been fixed.
We hope that this article was helpful and that you were able to fix the issue of your AirPods not working with Zoom. If you have any other questions or suggestions, feel free to leave us a comment down below!